Privacy Policy
mimico kids ("the App") helps children practise English by listening to picture-book stories and saying them aloud. We care about children's privacy and handle only the minimum information the App needs.
1. Information kept only on your device
The following stays on your device and is never sent to us or to anyone else:
- Recordings of your child's voice (used to compare with the model reading, and to play the story back in your child's voice)
- Learning records (days read, practice counts, medals)
- Profiles (a nickname and an animal icon; no real name is needed)
- App settings
Recordings are also excluded from device backups (iCloud and Google). Learning records, profiles and settings may be included in the device backups a parent has turned on (iCloud and Google), but they are never sent to us.
Parents can delete it at any time from the parents' screen ("Delete records and recordings"). It is also removed when you delete the App.
2. Information sent outside the device
The App communicates with outside services only for these purposes:
| Purpose | What is sent | Recipient |
|---|---|---|
| Buying, restoring and checking a subscription | An anonymous ID created by the App, purchase history, and the app/device type and OS version needed to process purchases | RevenueCat, Inc. (subscription management) |
| Downloading stories | The anonymous ID (to check purchases for paid stories) and the ID of the story being downloaded | Our server (running on Cloudflare, Inc. services) |
| Counting the devices joined to a family code (only if you use a family code) | The family code, a random ID the App creates when installed (one per device), the store type (such as Amazon), and the days it was joined and last used (dates only) | Our server (running on Cloudflare, Inc. services). Kept until you make a new family code or remove the device on the parents' screen |
| Payment | Payment details are handled by the store (Apple, Google or Amazon); we never receive them | The store |
- The anonymous ID is not linked to any child's or parent's name, email address, or device identifier.
- If you use a "family code" (or the one-time 6-digit number or QR code that leads to it), the parent's and children's devices and profiles share one ID made from the code (random characters) as their anonymous ID, so a subscription bought on one device (for example the parent's phone) also works on the child's device (for example a Fire tablet). The one-time number, and a request to connect by QR code (a random ID and the device type only), are kept on our server for 10 minutes at most and deleted once used. The family code contains no information that identifies anyone. Making a new code moves the purchase to the new code's ID, and the old code stops working.
- A family code can be used on up to 10 devices. To count them, our server stores, for each device joined with the code, a random ID created by the App and dates, and the parents' screen lists them. We do not store device names, models, people's names or similar information. Parents can remove a device from the list.
- As with any internet connection, your IP address reaches the service you connect to. We do not use IP addresses to identify individuals.
Emails to support
The App has no feature for sending email. Only when a parent emails us at support@mimicokids.app, or writes to us through the contact form on this website, do we handle the following:
- What we receive: the sender's email address, their name (if included), the message and any attachments. Through the form, we receive the type of inquiry and your message. We receive your email address only if you ask for a reply and enter it (we do not ask for your name). If you do not ask for a reply, we do not receive your email address or store anything, so we cannot reply.
- How we use it: only to reply and to investigate problems you report (an email address entered in the form is used only to reply). Never for advertising, marketing or any other purpose.
- Services involved: incoming email passes through Cloudflare, Inc. (email forwarding) and is stored with Google LLC (Gmail). Replies are sent through Resend, Inc. (email delivery). A form submission is received by our server (Cloudflare, Inc.) and delivered to the address above as an email through Resend, Inc. We do not store the form contents on our server or write them to logs. Resend, Inc. keeps a record of the sent email for 30 days.
- How long we keep it: we delete it one year after we finish handling your inquiry.
- We do not expect children to email us. Please have a parent send any inquiries.
Story voices
The voices that read the stories are AI-generated synthetic voices. We made the audio ahead of time, and no user data is sent to the services that make the voices.
3. What we do not use
- No advertising.
- No analytics or tracking services.
- We do not collect children's names, photos, location, or contacts.
- Children's voices are never sent off the device.
4. Children's privacy
The App is made for children. In line with the Children's Online Privacy Protection Act (COPPA) and similar laws, we do not collect personal information from children. Actions that need a parent's judgement, such as purchases and external links, are behind a parental gate that only adults can pass.
5. Microphone and camera
Recordings are used only to compare with the model reading and to play the story back in your child's voice, and are stored only on the device. You can turn off microphone access at any time in the device settings; listening practice still works without it.
On iOS, the camera is used only when a parent taps "Read a QR code" in the parents' area, to read a QR code shown on another device of the family. The App receives only the text of the code; no picture or video is saved or sent. You can turn off camera access at any time in the device settings (without it, reading the QR code with the device's own camera app, or typing the number, connects the device the same way). The Android app does not use the camera.
6. Purposes and legal bases
We handle the information sent outside the device and emails to support (section 2) only for these purposes and on these legal bases (following the EU and UK General Data Protection Regulation (GDPR) and similar laws):
- Buying, restoring and checking subscriptions, and checking purchases of paid stories: to perform the contract you entered into when purchasing
- Keeping story delivery secure (preventing misuse): our legitimate interests
- Replying to emails and investigating problems you report: our legitimate interest in answering your inquiries
We never use it for advertising, marketing, analytics or profiling.
7. International transfers
RevenueCat, Inc. is based in the United States and processes information there. Our server runs on Cloudflare, Inc. services, and connections are handled at Cloudflare locations around the world. Emails to support are also processed by Google LLC (United States) and Resend, Inc. (United States). These providers handle information under their own safeguards, such as the EU Standard Contractual Clauses.
8. Your rights
- Information on the device (section 1) can be deleted at any time from the parents' screen ("Delete records and recordings") or by deleting the App. We do not hold this information.
- To request access to, correction or deletion of, or restriction of processing of information linked to the anonymous ID, please contact us at the address below and include your anonymous ID. You can find it on the parents' screen under "About this app" → "Your anonymous ID"; press and hold to copy it.
- If you would like your emails to us deleted before the end of the retention period, please contact us.
- You also have the right to lodge a complaint with the data protection authority in your country or region.
9. Country- and region-specific information
- EU and UK: Sections 6 to 8 are our information under the GDPR and UK GDPR. The App is designed so that it never needs consent to process a child's personal data. In line with the UK Age Appropriate Design Code, the highest privacy settings are the default.
- United States: Under the Children's Online Privacy Protection Act (COPPA), we do not collect personal information from children under 13. The anonymous ID is used only for purposes needed to run the App, such as processing purchases.
- South Korea: Under the Personal Information Protection Act, we do not collect personal information from children under 14.
- Other countries and regions: In line with laws such as Japan's Act on the Protection of Personal Information, the personal data protection acts of Thailand and Malaysia, and Indonesia's Personal Data Protection Law, we handle only the minimum information needed.
10. Changes to this policy
We will post any changes on this page, and announce important changes in the App.